Enterprise 2.0 is one of my elective units and I had no idea that what kind of challenges are before me when I elected this subject.
At the commencement of the semester, I had a very limited knowledge about web 2.0. However, during last few weeks I have learned that organizations (large or small) can benefit and grow by using web 2.0 tools. Therefore, businesses need to be aware of web 2.0 and enterprise 2.0 in order to remain pertinent in the online ambiance. The use of web 2.0 tools can help establishments by:
- Web 2.0 properties such as search engines, blogs and wikkis can give corporation opportunities to market their services, communicate with clientele and other professionals.
- Web 2.0 resources enables’ organizations to ask for feedback and suggestion, and respond to them promptly.
- Web 2.0 applications allow isolated groups to work together and share knowledge.
Also, I have learned that organizations as well as society as whole can benefit from enterprise 2.0 applications such as Twitter and face book. For instance, twitter is a social networking site that allows users to post small tweets of up to 140 characters. IT lets users join networks and form friendships, and also works with mobile phones and other SMS tools. Twitters networking functions lets one user to make connections with their followers, which is a good way to develop new networks and relationships.
Facebook is a social networking site that allows its members to develop networks and relationships with like-minded people.
In regarding the role and influence of new and emerging web application and digital technology within the contemporary organization, according to (Simon, P. Second book, The Next Wave of Technology), he defines enterprise 2.0 as an appliance that encompasses emerging technologies, such as social networking, collaborative tools, software as a service, mobility, enterprise search and retrieval and business intelligence. Therefore, enterprise 2.0 is all about extending the capabilities of core applications. http://philsimonblog.com/2009/09/01/enterprise20/
